Customers With Disabilities
quick menu

home voice mail-deactivate

Posts: 5
Registered: ‎11-04-2008

home voice mail-deactivate

Message 1 of 4 (1,392 Views)

Is there a way to turn off the voicemail and use only my machine at home?

If so , how?



Posts: 3,220
Registered: ‎02-24-2011

Re: home voice mail-deactivate

Message 2 of 4 (1,385 Views)

There is a way. It has to be turned off by sales and billing. They have to put an order through the system to remove it off the account. Your not paying any extra for it. Its a free service added onto every account that has phone service with us. Once the voicemail is remove from your account, then you can solely use your answering machine. If you need help in this process, please send a private message and I'd love to help facilitate this for you


**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Posts: 1
Registered: ‎06-08-2011

Re: home voice mail-deactivate

Message 3 of 4 (1,345 Views)

i have my own machine at home

Posts: 7
Registered: ‎06-06-2013

Re: home voice mail-deactivate

Message 4 of 4 (683 Views)

I would also like to use my home answering machine.  I already told a "person" that I did not want voicemail and it is back.  Help!

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services


Watch Fios