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how to turn off the smart call thingamajig (where a caller is prompted to identify then hit #)

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Crucible
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Posts: 4
Registered: ‎01-02-2020

how to turn off the smart call thingamajig (where a caller is prompted to identify then hit #)

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is this an added feature that I am paying for?  i find no determination of that.

 

also, how to disable this????  What it is is the system asking any caller to my number to identify himself, then hit pound.   

 

this is embarrassing to the say the least, and appears so pompous.  with FIOS service for about 3 months, this feature was NOT running, then one day, without my knowledge, just was.  I might be missing something, but I checked all communications from Verizon and can't find info on this "smart call screen" feature, or whatever its called.

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Edg1
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,943
Registered: ‎06-24-2018

Re: how to turn off the smart call thingamajig (where a caller is prompted to identify then hit #)

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(381 Views)

That is a feature in your phone. Not from Verizon. Refer to your phones instructions or call their support. 

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