quick menu

landline voice mail needs rebooting

landline voice mail needs rebooting

Reply
Contributor panasonic
Contributor
Posts: 6
Registered: ‎11-19-2018
Message 1 of 7
(601 Views)

The landline voice mail that is accessed in NJ by dialing {edited for privacy} needs rebooting. Can someone notify technical support. The system does not allow access to voice mail unless the caller redials the number. This happened once before about 2 weeks ago and technical support was able to fix it. 

6 REPLIES 6
Contributor panasonic
Contributor
Posts: 6
Registered: ‎11-19-2018
Message 2 of 7
(518 Views)

This was corrected on 12/17/18, But the fault has returned today. 12/21/18. Please re issue a repair ticket for the same problem. Thankyou

Contributor panasonic
Contributor
Posts: 6
Registered: ‎11-19-2018
Message 3 of 7
(502 Views)

Thanks, the system is back working correctly.

Contributor panasonic
Contributor
Posts: 6
Registered: ‎11-19-2018
Message 4 of 7
(440 Views)

The landline voice mail that is accessed in NJ by dialing 908-753-xxxx needs rebooting. Can someone notify technical support. The system does not allow access to voice mail unless the caller redials the number.  It is supposed to play the greeting and take a message. This is happening more and more often lately.

Moderator Moderator
Moderator
Posts: 8,219
Registered: ‎03-18-2013
Message 5 of 7
(428 Views)

Hello panasonic,

This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly at 1-800-VERIZON, or on Twitter @VerizonSupport.

Contributor panasonic
Contributor
Posts: 6
Registered: ‎11-19-2018
Message 6 of 7
(308 Views)

Today Jan 21, 2019 the copper line voicemail accessed at 908-753-XXXX is misbehaving again. Please reboot this system. Thankyou

Contributor panasonic
Contributor
Posts: 6
Registered: ‎11-19-2018
Message 7 of 7
(225 Views)

Today Feb 20, 2019 the copper line voicemail accessed at 908-753-XXXX is misbehaving again. Please reboot this system. Thankyou

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

My Fios App
Fios TV App
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios