×

Switch Account

landline???

Reply
Copper Contributor rsjbt
Copper Contributor
Posts: 6
Registered: ‎12-28-2011
Message 1 of 2
(300 Views)

I lost my phone back on December 26 it took them till Jan 3 to fix it.  I'm still having problems with static on my line and at times my internet cuts out.  Today I came home and I didn't have a dialtone, again.  Called verizon got disconnected from customer sevice.  Found out that my dailtone is now back.  It seems to go in and out.  Do they care that little about their customers any more.  I tired of fighting with the stupid automatted machine to try and get hold of a real person.  This has gone on to long..  I don't have aregular cell phone to depend on.  We have a gophone but that's not good for every day talk.  I think I'll have to give comcast a try. As I went to post this I found out my internet was out again.

1 REPLY 1
Bronze Contributor II
Bronze Contributor II
Posts: 1,149
Registered: ‎06-13-2009
Message 2 of 2
(273 Views)

Check and make sure comcast has battery back up on their phone service if that's important to you.   My Mom just got time warner phone service and there is no battery back up so if her power goes out so does her phone and she has no cell but it's very rare in our area for power outages and neighbor knows she got this so if power were to go out neighbor would check if she needed to make calls.  Mary

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.