Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

new DSL install for modem 12/31. Today my landline went dead (1/3/14)

Reply
cnewton
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎01-03-2014

new DSL install for modem 12/31. Today my landline went dead (1/3/14)

Message 1 of 3
(632 Views)

Hi,

New DSL install  for modem only12/31.  Today my landline went dead after having a whistling noise. (1/3/14).  I've checked service box.  Exterior line is dead.  How can I notify service?

Thanks,

cnewton

Richmond, VA, 23223

2 REPLIES 2
tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: new DSL install for modem 12/31. Today my landline went dead (1/3/14)

Message 2 of 3
(575 Views)

Hopefully you reached someone by now.  Remember this forum is peer to peer and not really a way to contact Verizon.

 

Try this page http://www.verizon.com/Support/Residential/phone.htm

 

Or call using another phone 1-800-verizon

cnewton
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎01-03-2014

Re: new DSL install for modem 12/31. Today my landline went dead (1/3/14)

Message 3 of 3
(535 Views)

Verizon was very prompt and helpful.  I switched to FIOS and am waiting for an intallation.  Thank you all for your help.

Cnewton

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.