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My caller id works but the phone doesn't ring....have no dial tone.... caller id say's no line ....Verizon say's it will be
fixed in a WEEK.......................UNBELEIVABLE.....if I was late with my bill one week, they would turn my phone off.....YES ?
The repair service we pay for SUCKS !
01-21-2010 07:53 PM
There should be a couple of ways to figure out if the problem is in your home or outside of your home/apt. If you haven't already done so, try the following to isolate the problem
1. disconnect all of the phones, answering machines, fax machines from the wall jacks.
2. Wait a few minutes.
3. Connnect one phone into the jack and check for dial tone.
4. If dial tone on that line, try to add one phone/device at a time and check for dial tone on the last working phone.
5. Once you find u added a device and dial tone disappeared, you found the faulty device.
If none of the phones work, look for a box outside your home.. it is a Vz box and may say NID for network interface device.
This box should give you a place where you can plug in a phone and see if dial tone is making it to the box.
Try these options and post what you find.
Vz Voice Portals & Connection Wizard
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01-27-2010 02:40 PM
Well the repair wasn't fixed as promised after a NINE day wait....tech came out....climbed a pole, left didn't say a word, called me on my cell phone number and said he couldn't find the soarse of WHY ???? will issue a bucket truck out later on today...HA>>>>>>>>>>>>the day is almost over....will try for tomorrow.............I'm not holding my breathe !!!