Same here Sharon, Nothing yet! No Phone, No Internet for 3 weeks! Im just as upset as Everyone else. Im thinking of just cancelling the service altogether! I heard Time Warner (Road Runner) internet was way better, way faster!
UPDATE: LOTS OF SELF-CONGRATULATORY PHONE CALLS FROM VERIZON ON MY CELL PHONE, YET HOME LANDLINE FULL OF STATIC . MY DSL SPEED HAS ALSO DROPPED TO HALF SPEED. USED TO BE 3.0/1.5 NOT ITS A LOUSEY 1.57/.756 MBPS. THIS IS PER VERIZON SPEED TEST AND OTHERS. BEEN ON PHONE (2HOURS) WITH GUY FROM TIJUANA, MEXICO 1/5/11 AS WELL AS NICE LADY FROM BANGALORE ,INDIA, NO RESULT. VERIZON STINKS.