I have the same issue. I had verizon turn off their answering service for my phone as I prefer my own answering machine. I don't like someone else monitoring my voice messages. The caller ID for TV ceased to function at this point. Yet all indicators on TV showed Active for Caller ID. Irene hit area and I was w/o phone and internet. Tech arrived to reactivate full service. Informed him of ID issue. He reset and informed me 24-48 hrs. for it to take effect. That was last week, still no phone caller ID on TV. Please help. Thanks.
I've had FIOS for a year now (got it in October of 2010) and have never had luck with getting the caller ID on the TVs to work (two boxes, one a DVR, one an HD box). I did call up tech support a few weeks after I got it and they had no clue what I was talking about and recommended I spend extra on some type of phone plan upgrade. I have the Fios Triple Play package (the mid grade package), using the standard equipment and configurations.
Is there anyone in Verizon Tech Support land that can help me get this thing working? I have tried all the standard methods, unplug, box, unplug router, waiting 5 minutes, plug in router, plug in cable box, yada yada yada, nothing has ever gotten it to work. So basically, a feather I have never gotten to see. So I would like to give it a try sometime.
I have the same problem. Was working then stopeed either after the verizon upgrade, or when I Changed my DVR to Multi Room(happened around the same time.) The only box that still gets the caller id on-screen is the dvr box. I've tried unplugging all set top boxes and router, then connecting the router 1st then the set top's. Still only works on the DVR