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out going caller I.D still not changed

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Contributor
Contributor
Posts: 1
Registered: ‎04-08-2010

out going caller I.D still not changed

Message 1 of 3
(4,090 Views)

how can i change my out going caller I.D, i have called and emailed, i was even assured that it would be changed,  still waiting,  mean while my freinds and family are ignoring my calls, the name in question is foreign to them

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Copper Contributor
Copper Contributor
Posts: 24
Registered: ‎01-26-2010

Re: out going caller I.D still not changed

Message 2 of 3
(4,003 Views)

Do you have Verizon as your home phone carrier?  The name showing on caller id is the same name as your phone book listing (if you are non published, they still have a listing for your account).

 

If you have Verizon, I would call in again.   You can always ask for a supervisor if you would like one.

Contributor
Contributor
Posts: 1
Registered: ‎04-16-2010

Re: out going caller I.D still not changed

Message 3 of 3
(3,943 Views)

We've called Verizon at least 7 times and asked them to correct this problem.  Everyone has a different answer.  Today, they said we needed to take the batteries out of all of our landline phones to "clear the memory" and that would fix it.  Still not fixed.  I don't think anybody at Verizon knows how to change the caller ID banner !

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