how can i change my out going caller I.D, i have called and emailed, i was even assured that it would be changed, still waiting, mean while my freinds and family are ignoring my calls, the name in question is foreign to them
We've called Verizon at least 7 times and asked them to correct this problem. Everyone has a different answer. Today, they said we needed to take the batteries out of all of our landline phones to "clear the memory" and that would fix it. Still not fixed. I don't think anybody at Verizon knows how to change the caller ID banner !