An update: This morning, I got a call from from Verizon support saying the problem had been fixed. I tried -- it wasn't fixed. So I gave tech support a call, I allowed them to remotely drive my PC so they could see for themselves that I still had the problem. After that, the tech support guy gave me a work-around for the problem; a new URL to bypass the verizon home page and go directly to the calling features settings. So, at least now, I can view/adjust the settings for my home phone. The tech support guy was helpful and at least now, I have a work around.