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unable to pay my bill!

unable to pay my bill!

Contributor chev777
Posts: 2
Registered: ‎08-08-2019
Message 1 of 3

Second time this week I've logged in to try to pay my bill, no go. Tried calling, they sent me a link, it's a dead link, what a bunch of **bleep**. Called back to try to talk to a live person, no go, told me I needed my account #, which I have, then hung up on me. Do you just want me to not pay?

Contributor chev777
Posts: 2
Registered: ‎08-08-2019
Message 2 of 3

Forgot to add, chat not working either. Worst possible customer service ever.

Moderator Moderator
Posts: 8,625
Registered: ‎03-18-2013
Message 3 of 3

Hi chev777,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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