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unable to pay my bill!

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chev777
Contributor
Contributor
Posts: 2
Registered: ‎08-08-2019

unable to pay my bill!

Message 1 of 3
(430 Views)

Second time this week I've logged in to try to pay my bill, no go. Tried calling, they sent me a link, it's a dead link, what a bunch of **bleep**. Called back to try to talk to a live person, no go, told me I needed my account #, which I have, then hung up on me. Do you just want me to not pay?

2 REPLIES 2
chev777
Contributor
Contributor
Posts: 2
Registered: ‎08-08-2019

Re: unable to pay my bill!

Message 2 of 3
(418 Views)

Forgot to add, chat not working either. Worst possible customer service ever.

LawrenceC
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Posts: 10,643
Registered: ‎03-18-2013

Re: unable to pay my bill!

Message 3 of 3
(415 Views)

Hi chev777,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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