×

Switch Account

unable to pay my bill!

unable to pay my bill!

Reply
Contributor chev777
Contributor
Posts: 2
Registered: ‎08-08-2019
Message 1 of 3
(212 Views)

Second time this week I've logged in to try to pay my bill, no go. Tried calling, they sent me a link, it's a dead link, what a bunch of **bleep**. Called back to try to talk to a live person, no go, told me I needed my account #, which I have, then hung up on me. Do you just want me to not pay?

2 REPLIES 2
Contributor chev777
Contributor
Posts: 2
Registered: ‎08-08-2019
Message 2 of 3
(207 Views)

Forgot to add, chat not working either. Worst possible customer service ever.

Moderator Moderator
Moderator
Posts: 9,139
Registered: ‎03-18-2013
Message 3 of 3
(204 Views)

Hi chev777,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.