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urgently need to block a phone number

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CptWeo
Contributor
Contributor
Posts: 3
Registered: ‎07-25-2009

urgently need to block a phone number

Message 1 of 8
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I need to block a phone number and I need detailed instructions on how.  There are like 30 threads on this forum and all have different instructions and all seem outdated.  I need this number blocked ASAP! Please help 😞
7 REPLIES 7
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: urgently need to block a phone number

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(76,191 Views)
If you go here, you'll find a number of contact options for Verizon services. I'm sure that one of them can help with your issue.
CptWeo
Contributor
Contributor
Posts: 3
Registered: ‎07-25-2009

Re: urgently need to block a phone number

Message 3 of 8
(76,174 Views)
{please keep your posts courteous} 
Message Edited by ElizabethS on 07-25-2009 10:46 AM
CharlesH
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 895
Registered: ‎12-01-2008

Re: urgently need to block a phone number

Message 4 of 8
(76,177 Views)
TO TURN ON/OFF OR ADD NUMBERS TO YOUR CALL BLOCK LIST:
  1. Lift the handset and listed for the dial tone.
  2. Press * 60.
  3. Listen to the recording for instructions on how to turn your Call Block service on or off, and how to change or review your Call Block list. The phone numbers you enter on your Call Block list will be repeated to you.
  4. You may add the number of the last person who called you to your Call Block list by following the recorded instructions. If the last person who called invoked the privacy option (dialed *67), you will hear a recording telling you the number is a private number. If your list becomes full, erase one number so you can add another.

If you are still having issues, send me a private PM and I can take a look at your account for you!

TEM3
Nickel Contributor
Nickel Contributor
Posts: 35
Registered: ‎09-22-2009

Re: urgently need to block a phone number

Message 5 of 8
(73,790 Views)

*60 does not work.  Why not??

 

itsnotthathard
Contributor
Contributor
Posts: 3
Registered: ‎12-02-2009

Re: urgently need to block a phone number

Message 6 of 8
(73,701 Views)

Yep. *60 doesn't even connect. Why is it so hard to find answers to simple questions? Why isn't there a support item: HOW TO BLOCK PHONE NUMBERS. DONE!

MisplaceDreamer
Nickel Contributor
Nickel Contributor
Posts: 29
Registered: ‎12-09-2009

Re: urgently need to block a phone number

Message 7 of 8
(73,490 Views)

contact your local cust srvc group, 800-Verizon.

You may need to add a feature to ur acct. Such as call block. if it wont connect, its probably bc you dont have it on your acct.

not only that but you'll wanna double check to make sure the number is something you can have blocked.

Landline cannot block callers from outside calling areas, cell phones or business numbers (800 #s)

Or if they're coming in as "private" then you may need to look at another option.

Hope this helps!

-K

robxr4ti
Contributor
Contributor
Posts: 3
Registered: ‎09-03-2008

Re: urgently need to block a phone number

Message 8 of 8
(73,449 Views)

You want to add the feature called Call Intercept.  It costs about $6 a month and allows you to block up to 20 phone numbers

http://www22.verizon.com/ResidentialHelp/Phone/Calling+Features/Call+Intercept/Call+Intercept.htm

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