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why is there a backup battery in the system ?

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Contributor
Contributor
Posts: 1
Registered: ‎01-24-2017

why is there a backup battery in the system ?

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The so-called backup battery does not work in a power outage. So how do I get the battery out of the system?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: why is there a backup battery in the system ?

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It was a requirement at one time that they have emergency backup for the Phone service.  So the battery backup was designed to support that (does not support TV or Internet service beyond a few minutes).  I guess the requirement no longer is mandatory as they no longer include a battery in most installs.

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