Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Motorola 7232 where and how?

Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎09-17-2011

Motorola 7232 where and how?

Message 1 of 3



Got 1.9 in my area a couple of weeks ago.

I called Verizon FIOS and asked for the new 7232 box since I have the original HD DVR 6416.

They said they would send one out and to send the old one back.


The box they sent me had the same old unit. I called and the agent and he said they made an error and the new 7232 boxes cannot be ordered through customer service or through the phone calling FIOS.


They suggested I log on and click the spot on the website where you can put your email address in and Verizon will contact you about upgrading the box and paying 30.00 or somehting like that.


I am still waiting for a response that I doubt I will ever get.


I really want the unit because it seems that 1.9 was designed for it, plus the extra HD space.


I live in Southern California.  Where can I get one of these?



Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Motorola 7232 where and how?

Message 2 of 3

The standard place to order also asks for an upgrade fee.




Bronze Contributor I
Bronze Contributor I
Posts: 52
Registered: ‎12-06-2008

Re: Motorola 7232 where and how?

Message 3 of 3

It took two days for me to get a return e-mail. Ordered same yesterday!

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title