Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Pixelation/skips in DVR recordings

Reply
willdude
Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎05-02-2010

Pixelation/skips in DVR recordings

Message 1 of 33
(19,445 Views)

Ever since the 1.9 upgrade about 2 weeks ago, every single recording on the DVR I've made has had one moment where it skips, and becomes slightly pixelated.  This doesn't happen watching live TV, and it almost never happened in recordings pre-1.9.  My DVR is the QIP 7216 1.

 

Is anyone else seeing this?  Does anyone have any ideas for solving it?

32 REPLIES 32
ANGST
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎07-07-2011

Re: Pixelation/skips in DVR recordings

Message 2 of 33
(19,412 Views)

Yes, same exact thing here. During one freeze my whole box crashed and rebooted even. No idea on how to fix it though 😞

JasonD52
Copper Contributor
Copper Contributor
Posts: 22
Registered: ‎03-02-2010

Re: Pixelation/skips in DVR recordings

Message 3 of 33
(19,377 Views)

Yes, I've noticed it also since 1.9.  It's not every show...maybe a third to a half of them.  It's minor at this point...no more than a second or two of a skip or brief pixalation.  

 

Not worth the torture of trying to contact Verizon tech support.

Malcolm_Stanley
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 101
Registered: ‎08-04-2011

Re: Pixelation/skips in DVR recordings

Message 4 of 33
(19,361 Views)

is it happening at a specific time in the recordings, or randomly?

Also, is audio affected, or just video?

 

if you can characterize it a bit further the technical guys may be able to explain why it is happening...

js99
Contributor
Contributor
Posts: 3
Registered: ‎11-27-2011

Re: Pixelation/skips in DVR recordings

Message 5 of 33
(19,291 Views)

This has been happening to on my DVR more and more often since it was upgraded to 1.9. The last movie I recorded had such frequent pixelated video and dropped audio that it was unwatchable. Other shows have frequent glitches throughout.

 

Is Verizon working on a cure for this?

nascar
Gold Contributor IV
Gold Contributor IV
Posts: 1,252
Registered: ‎09-11-2008

Re: Pixelation/skips in DVR recordings

Message 6 of 33
(19,278 Views)
Could be your DVR.  Is it old?  Are there Pixelation/skips on a non  DVR or when it is live?

 


js99 wrote:

 

This has been happening to on my DVR more and more often since it was upgraded to 1.9. The last movie I recorded had such frequent pixelated video and dropped audio that it was unwatchable. Other shows have frequent glitches throughout.

 

Is Verizon working on a cure for this?


 

Redup1
Copper Contributor
Copper Contributor
Posts: 19
Registered: ‎03-06-2011

Re: Pixelation/skips in DVR recordings

Message 7 of 33
(19,264 Views)

I have two of the new 7232 DVRs here in Reston Virginia.  Ever since the upgrade to 1.9 I have same thing pixeliation at least once and at times many more in each and every one of my recordings.  Sure is a real pain and I certainly hope Verizon does something about it.......

Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: Pixelation/skips in DVR recordings

Message 8 of 33
(19,258 Views)

@Redup1 wrote:

I have two of the new 7232 DVRs here in Reston Virginia.  Ever since the upgrade to 1.9 I have same thing pixeliation at least once and at times many more in each and every one of my recordings.  Sure is a real pain and I certainly hope Verizon does something about it.......


I have a 7232, got it early this year with 1.8 and have had 1.9 on it for about three months. I agree, I do see some additional pixelation since 1.9; not much, and not enough to really affect my enjoyment of watching a recording, but noticable, maybe twice in a 30 minute recording for maybe one to two seconds each time.

 

Actually, I seem to see pixelation more frequently on live programs also since 1.9. I have no idea whether it is 1.9 related or something in the local network distribution. And of course it could be that the issues I see in the recordings are really from the live broadcasts.

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

Malcolm_Stanley
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 101
Registered: ‎08-04-2011

Re: Pixelation/skips in DVR recordings

Message 9 of 33
(19,251 Views)

good feedback guys, we'll ask the developers to look into this...

Malcolm_Stanley
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 101
Registered: ‎08-04-2011

Re: Pixelation/skips in DVR recordings

Message 10 of 33
(19,226 Views)

May be related to a use case where you are recording and playing back at the same time.

The developers are aware this can sometimes slightly impact picture q.

I don't think this would cause a more serious or continuous pixelation though, that sounds like a bad feed or some other issue.

 

so yes, this is on our radar...

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title