A few weeks ago, my coworker purchased a FIOS package for the first time, and with it he got a new Cisco DVR with a 500 GB drive. I asked him to confirm what the software IMG version was, and he confirmed it was 1.9. So apparentley, new customers are getting the 1.9 firmware in the greater Boston area. I am an existing customer (3+ years) with an older Motorola 160 GB model and IMG 1.8. From the conversations in this thread it looks like Boston has been waiting quite a while for no particular reason, especially with new customers getting the latest update out of the gate. Hopefully, the predictions of this month (January 2012) will soon come true. I wonder how they will notify us existing customers? Do we wake up one day, switch on the DVR and find it totally changed? A while back, I made a phone call to inquire about getting a new DVR which ended in a dropped call when they transfered me to another department. It's always struck me as a raw deal that loyal customers are stuck with the ancient-technology 160 GB Motorolas with no widely known or publicized way on how to get a newer one. At least with IMG 1.9 we can finally use the eSATA port which I am looking forward to. At last, my family won't have to compete over which HD-recorded shows to delete because the DVR is out of space again, and maybe the responsiveness of the Guide will be better, especially in other rooms.
