Customers With Disabilities
quick menu

Question about FiOS service moving without changing static IP addresses

Question about FiOS service moving without changing static IP addresses

Reply
Highlighted
chip00
Contributor
Message 1 of 1
(2,433 Views)

Hi all,

 

I am not sure if this is the right place for this kind of questions. Anyway, please let me know if I am in the wrong place.

 

Our company is planning a office move recently. Actually we are just moving upstairs in the same office building.

 

We are trying to move our business FiOS service as well without changing our current 29 static IP addresses package.

As we most of our static IP addresses are connected with multiple clients systems. It would be very inconvenient for us to change all the IPs and go back and forth with our clients' IT guys.

 

So we tried to contact FiOS customer support and keep our current IP addresses, but they told us this is not the way they handle service move. They can only set up a new account for me and assign some new IP addresses, which is not the way we want to go.

 

So has anyone had this situation before and succeeded keeping the old IP addresses?

Any inputs will be appreciated.

My Rewards+
Start earning points Enrolling in My Rewards+ is quick, free and easy

Refer A Friend
Refer friends to the Verizon Fios Family, and earn 10,000 My Rewards+ points
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Check Email
  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios