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Unable to view bill (or do anything, really, on the business website)

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Contributor
Contributor
Posts: 1
Registered: ‎03-17-2013

Unable to view bill (or do anything, really, on the business website)

Message 1 of 3
(4,285 Views)

 

I appear to be unable to view my bill. If I go to 

 

https://business.verizon.com/

 

Then click on "Go to my business", then type in my username and password, it sends me to the "Application Dashboard".

 

Then, under Support, I click on "Pay my bill" and it asks me to login a second time. (??) If I do that, it sends me back to the Application Dashboard. A loop of death and nowhere a bill to be seen.

 

Any help?

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Contributor
Contributor
Posts: 1
Registered: ‎03-19-2013

Re: Unable to view bill (or do anything, really, on the business website)

Message 2 of 3
(4,234 Views)

I've had the same problem for over six months.

 

Promises of call backs and emails, assurances that there's a IT ticket that will resolve it...

 

Is Verizon really a technology company? Or would it be a better idea for them to stick with copper and leave the technology to cable? Or even to the power company. At this point I don't care which one. I never have a problem paying my cable bill or utility bill. Their websites always seem to work just fine.

 

Why is it so hard to give money to Verizon?

 

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Moderator Emeritus Moderator Emeritus
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Posts: 6,227
Registered: ‎04-29-2009

Re: Unable to view bill (or do anything, really, on the business website)

Message 3 of 3
(4,188 Views)

Hello betsyjohnson and flink

 

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

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