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Websites not loading thru Verizon

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Contributor
Contributor
Posts: 1
Registered: ‎03-16-2010

Websites not loading thru Verizon

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I dont know if this has be a problem before but we just recently switched to Verizon DSL from time Warner.  After doing so we can not load our website.  I reconnected to the Time Warner system and the websites load.  I have cleared the catch and the dncatch.  I have tried this on different systems, and all of the ones connected to the DSL service the sites wont load.  I have also checked with a friend who is also on Verizon DSL and he too can not load the sites.

 

Any help on this would be very greatfull.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,022
Registered: ‎09-24-2008

Re: Websites not loading thru Verizon

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#1 Please trace route to this website that you can connect to when on TW but you can not connect to on Verizon.

 

For example if on Windows XP:

 

a) Go to Start -> Run.

 

b) Type in cmd and press enter.

 

c) In the new window, called the command prompt, type in tracert google.com and press enter.

 

#2 When on Verizon, go to http://network-tools.com/ and just press go.

 

a) What NetRange/CIDR are you on?

 

For example, I am in:

 

NetRange: 71.241.244.0 - 71.253.255.255

 

CIDR: 71.241.224.0/19, 71.242.0.0/15, 71.244.0.0/14, 71.248.0.0/14, 71.252.0.0/15

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