Re: Fraudulent charges from ILD (Compufix) added to my Verizon bill...
tns
Master - Level 2

It may be stupid, but verizon is obligated to honor these 3rd party charges unless you take action to tell them you don't want such charges.

Re: Fraudulent charges from ILD (Compufix) added to my Verizon bill...
dslr595148
Community Leader
Community Leader

@tns wrote:

But verizon is obligated to honor these 3rd party charges unless you take action to tell them you don't want such charges.


but why?

Thanks.

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Re: Fraudulent charges from ILD (Compufix) added to my Verizon bill...
tns
Master - Level 2

@dslr595148 wrote:

@tns wrote:

But verizon is obligated to honor these 3rd party charges unless you take action to tell them you don't want such charges.


but why?

Thanks.


Federal and local regulations under which they have to operate.

Yep complain to Congress and your local representives. 

Re: Fraudulent charges from ILD (Compufix) added to my Verizon bill...
dslr595148
Community Leader
Community Leader

@tns wrote:

@dslr595148 wrote:

@tns wrote:

But verizon is obligated to honor these 3rd party charges unless you take action to tell them you don't want such charges.


but why?

Thanks.


Federal and local regulations under which they have to operate.

Yep complain to Congress and your local representives. 


Ok.

#1 How can users find who their local representives are?

#2 Can users wrtte online to their local representives?

Please tell more.

Thanks,

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Re: Fraudulent charges from ILD (Compufix) added to my Verizon bill...
spiker18
Enthusiast - Level 1

I just had those same charges on my Verizon bill... I called Compufix.. and got voicemail.. so I called Verizon...

The Verizon agent agreed to remove the charges right away... but she said that it's possible that Compufix has already submitted a charge for next month.. .so it may take 2 more months of this to clean it up...

She also said that they got HER Verizon line as well... What a nightmare!