I had an old DSL account and when I moved I got a new FIOS account. My verizon email address stayed with the old DSL account. I want my new FIOS account to point to my existing verizon email address. I called about 2 months ago and spoke with someone on the technical side and he said it would take a billing cycle to reset itself. It's now been two billing cycles and I cannot see my FIOS account online. I really want to see it since my latest bill announcement that I did get via email seems quite high. Can anyone help me with this?
Thank you.
We would be glad to take care of this for you. I have sent you a private message to get more information.
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