Switch Account

$200 credit for contract renewal

$200 credit for contract renewal

Contributor Crescent78
Posts: 1
Registered: ‎12-19-2018
Message 1 of 2

I believe this recent google product promotion is indeed a scam. I’ve spent the last two days trying to “redeem” the credit with no results. Trying to do so through the email I received was fruitless as was spending over an hour on the phone over the last couple nights. During the most recent call I was transferred around from department to department and repeatedly placed on hold. According to the email I received the credit is due to expire. Based on the number of similar complaints I saw when I googled(ironic huh?) the issue combined with the obstinance ive encountered trying to resolve I’m cant help but believe that the whole thing is intentional.

Moderator Moderator
Posts: 8,839
Registered: ‎03-18-2013
Message 2 of 2

Hi Crescent78,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.