Switch Account

$250 Gift Card Not Received

$250 Gift Card Not Received

Contributor Nicholerobinson
Posts: 1
Registered: ‎05-09-2017
Message 1 of 2



Switched from Comcast in February I believe. Part of the reason was because Verizon locked in our price for 3 years, gave us much better internet service, and included the ability to use DVR. The final reason is because Fios offered us a $250 gift card.


I'm very happy with the service, and the technician that came to set up our Fios was TOP NOTCH! Unfortunately, I haven't heard anything about the gift card. I noticed someone else said that they received confirmation for their gift card, but I never even received that. I'm very concerned that Verizon is not going to hold up that part of the bargain.


What can I do if I haven't received the confirmation post card?


Thank you!

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 2 of 2

Your talking to peers here.


They typically take 3 months to get your gift card.  However make sure you check to see if its on your account.  There used to be a spot for you to check, but my old link doesn't work anymore.   Perhaps someone else nows the current link or you may find it in some of the info verizon sent you.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.