So i'm still waiting for my Prepaid Card. I contacted Customer Service a couple months ago and they told me it can take up to 3 months for me to get it. So I waited, and its been over 3 months and still no Prepaid Card. I don't understand why I can't just receive what I was offered without having to go around in circles. The pricing was not spectacular when I switched, but the Prepaid Card was the deal breaker, as it would have made a huge difference in the overall costs for me. Please resolve this or I will switch my services. Then when I don't pay the early termination fee, you can take it from the Prepaid Card I was owed.
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