Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

50/50 billing question

Reply
DAWKAW
Contributor
Contributor
Posts: 2
Registered: ‎02-12-2015

50/50 billing question

Message 1 of 4
(690 Views)

I was upgraded to 50/50 free of charge. Why is there a fee now on my invoice?

3 REPLIES 3
Verizon_Support
Employee Employee
Employee
Posts: 3,217
Registered: ‎04-10-2013

Re: 50/50 billing question

Message 2 of 4
(634 Views)

Hi DAWKAW,

 

Do you not see a matching credit for the charge?  It would either be listed with the bundle itself or under "specials and promotions" on the bill

 

~Jess

penabauza
Contributor
Contributor
Posts: 4
Registered: ‎02-15-2015

Re: 50/50 billing question

Message 3 of 4
(620 Views)
same things to me , now I cannot downgrade to 50/50 because they told me that i only have the option to downgrade to 25/25... good job verizon
DAWKAW
Contributor
Contributor
Posts: 2
Registered: ‎02-12-2015

Re: 50/50 billing question

Message 4 of 4
(587 Views)

I looked in the details of my current statement.  No, there is no matching credit for $27.50 on my current bill.  Can you fix this by adding a credit?

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title