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50/50 billing question

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Contributor
Contributor
Posts: 2
Registered: ‎02-12-2015

50/50 billing question

Message 1 of 4
(511 Views)

I was upgraded to 50/50 free of charge. Why is there a fee now on my invoice?

3 REPLIES 3
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Employee Employee
Employee
Posts: 3,199
Registered: ‎04-10-2013

Re: 50/50 billing question

Message 2 of 4
(455 Views)

Hi DAWKAW,

 

Do you not see a matching credit for the charge?  It would either be listed with the bundle itself or under "specials and promotions" on the bill

 

~Jess

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Contributor
Contributor
Posts: 4
Registered: ‎02-15-2015

Re: 50/50 billing question

Message 3 of 4
(441 Views)
same things to me , now I cannot downgrade to 50/50 because they told me that i only have the option to downgrade to 25/25... good job verizon
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Contributor
Contributor
Posts: 2
Registered: ‎02-12-2015

Re: 50/50 billing question

Message 4 of 4
(408 Views)

I looked in the details of my current statement.  No, there is no matching credit for $27.50 on my current bill.  Can you fix this by adding a credit?

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