Access bills more than one year old

Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎12-28-2018

Access bills more than one year old

Message 1 of 5
(293 Views)

The option to look at billing history goes back only one year. Is there a way to see bills from a few years ago?  

4 REPLIES 4
Highlighted
Platinum Contributor I
Platinum Contributor I
Posts: 5,126
Registered: ‎10-18-2016

Re: Access bills more than one year old

Message 2 of 5
(267 Views)

I believe it’s viewable up to 18 months however you can call and they can send to you for a fee.

 

1-800-VERIZON 

Highlighted
Silver Contributor II
Silver Contributor II
Posts: 285
Registered: ‎09-06-2020

Re: Access bills more than one year old

Message 3 of 5
(123 Views)

I believe you can access bills more than 5 years old.

 

When I was in a chat with a sales representative, I told her to pull up the bill in 2015 to verify something for me.

Highlighted
Platinum Contributor I
Platinum Contributor I
Posts: 5,126
Registered: ‎10-18-2016

Re: Access bills more than one year old

Message 4 of 5
(113 Views)

The back bills online are 18 months. I have read online via google any invoices over that time span can be gotten via a call to Verizon. Hey five years maybe possible.

 

but don’t believe what any customer service rep tells you unless you can see it in black and white. Verizon oft times doesn’t give the same answers based on to whom you speak to.

 

Highlighted
Silver Contributor II
Silver Contributor II
Posts: 285
Registered: ‎09-06-2020

Re: Access bills more than one year old

Message 5 of 5
(84 Views)

I mean, to be the safest, you can print a copy of your bill and gather it with many other bills to be stored in a file cabinet. Maybe put the cabinet in a climate-controlled room... I don't think that's necessary.

 

One time I cannot find a receipt, or legally a proof of purchase, to receive warranty services. I went back to the vendor for this very purpose to ask a duplication of the receipt. Luckily, they were able to reproduce it.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.