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Access bills more than one year old

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ninmaven
Contributor
Contributor
Posts: 2
Registered: ‎12-28-2018

Access bills more than one year old

Message 1 of 5
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The option to look at billing history goes back only one year. Is there a way to see bills from a few years ago?  

4 REPLIES 4
jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: Access bills more than one year old

Message 2 of 5
(636 Views)

I believe it’s viewable up to 18 months however you can call and they can send to you for a fee.

 

1-800-VERIZON 

Cang_Household
MVP MVP
MVP
Posts: 1,196
Registered: ‎09-06-2020

Re: Access bills more than one year old

Message 3 of 5
(492 Views)

I believe you can access bills more than 5 years old.

 

When I was in a chat with a sales representative, I told her to pull up the bill in 2015 to verify something for me.

jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: Access bills more than one year old

Message 4 of 5
(482 Views)

The back bills online are 18 months. I have read online via google any invoices over that time span can be gotten via a call to Verizon. Hey five years maybe possible.

 

but don’t believe what any customer service rep tells you unless you can see it in black and white. Verizon oft times doesn’t give the same answers based on to whom you speak to.

 

Cang_Household
MVP MVP
MVP
Posts: 1,196
Registered: ‎09-06-2020

Re: Access bills more than one year old

Message 5 of 5
(453 Views)

I mean, to be the safest, you can print a copy of your bill and gather it with many other bills to be stored in a file cabinet. Maybe put the cabinet in a climate-controlled room... I don't think that's necessary.

 

One time I cannot find a receipt, or legally a proof of purchase, to receive warranty services. I went back to the vendor for this very purpose to ask a duplication of the receipt. Luckily, they were able to reproduce it.

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