Advertisement of $200 Gift card. Never received

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Contributor
Contributor
Posts: 1
Registered: ‎09-21-2020

Advertisement of $200 Gift card. Never received

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Hi,

 

I would like to talk to someone ASAP since I am moving apartments and I want to decide if I need to break my 2 year contract with Verizon. I had the customer representative on the call claiming that I received $200 redeem email. Which I never did. Now they are saying am too late to redeem since it is expired. How can I redeem something that I never received and how can it expire? I am not going to pay the $200 cancellation fee if am breaking the contract.  I've read almost more than 20 posts on the topic of this gift card that people have complaint either never received or received partially. This is a scam. Can someone call me ASAP.

 

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Silver Contributor II
Silver Contributor II
Posts: 285
Registered: ‎09-06-2020

Re: False Advertisement of $200 Gift card. Never received

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Did you check your Spam boxes? 

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Moderator Moderator
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Posts: 10,246
Registered: ‎03-18-2013

Re: Advertisement of $200 Gift card. Never received

Message 3 of 3
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Hi nidhil,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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