02-10-2010 02:45 PM
There are 2 ways to review or renew your DSL plan options from the My Account page. Both of these links send you to http://www.verizon.net/renew, which comes up with a page not found error.
Please fix this link - it has been broken since February 6th.
02-27-2010 04:43 PM
02-28-2010 04:55 PM
Where are you ?
The first things, that I see (after I log-in as need be) are:
Overview, My Bill, My Services, My Profile, Customer Service, and Newsroom.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.
03-08-2010 03:12 PM
03-15-2010 03:28 PM
is now functioning again.
Feel free to update your plans online.
Fiber Solution Center
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04-04-2010 07:48 AM
Almost. Now I get to a page that says "Customize Your Services" and below:
Your High Speed Internet Plan
And then nothing. zilch. nada. There are no options to select. I still can't renew my plan.