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Amazon Gift Card

Amazon Gift Card

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Contributor SteepFiOS
Contributor
Posts: 1
Registered: ‎12-29-2018
Message 1 of 10
(997 Views)

Hi,

 

i just got my FiOS internet 100/100 installed on 12/26, as per the promotion I should be getting a $50/- Amazon gift card, however I don’t know where to find that information or request it, can someone please clarify?

9 REPLIES 9
Silver Contributor I Silver Contributor I
Silver Contributor I
Posts: 166
Registered: ‎01-01-2018
Message 2 of 10
(962 Views)

Have you checked your emails for the details on how to redeen you promotion?

Contributor Edwardio
Contributor
Posts: 2
Registered: ‎01-25-2019
Message 3 of 10
(736 Views)

I also purchased the 100/100 and should be getting a $50 gift card, but have heard nothing about it and haven't gotten an email for it.

Contributor Edwardio
Contributor
Posts: 2
Registered: ‎01-25-2019
Message 4 of 10
(734 Views)

Update, I finally found where the link is to register for the gift card.  You have to go to your "my verizon" homepage and then there is a link down on the right where you can register....  seems harder to find than it needs to be.

 

https://www.verizon.com/foryourhome/myaccount/pr/dashboard/details

 

Contributor customerjan1119
Contributor
Posts: 1
Registered: ‎02-02-2019
Message 5 of 10
(602 Views)

I installed the 100/100 fios internet which included a $50 amazon gift card for which I was supposed to receive an email to register but haven't received any emails to register. 

 

I am not sure how to register and avail this promised offer by Verizon Fios.

Contributor Adamfc777
Contributor
Posts: 6
Registered: ‎02-02-2019
Message 6 of 10
(594 Views)

I got Verizon fios internet more than a month ago, and one of the incentives for signing up was the $50 Amazon Gift Card. I HAVE NOT received my $50 Amazon Gift Card.

 

I called a Verizon representative 2 weeks ago to check in on my $50 gift card, and he said I would get an email about it. It has since been 2 weeks and I still have not received my $50 Amazon Gift Card.

 

Please help. I would like to get in touch with a Verizon representative that can help me get the $50 Gift Card that was promised and in the deal when I signed up for Verizon fios. 

Contributor Jamaicanqueen10
Contributor
Posts: 3
Registered: ‎12-13-2018
Message 7 of 10
(555 Views)

I got my Fios service December 1, 2018. I received the email about the gift card. When I tried to register for the gift card the imagine was not in my account. After speaking to customer service for two weeks then I was able to register for the gift card. The message on the site said that I would receive the email 24 to 48 on the gift card information. I am still waiting on that email or gift card. I have spoken to customer service several times over the past two months only to be told that they will escalation desk. I am still waiting. I honestly feel duped by verizon because I still have got received. Verizon has not reached out to customers that have been affected by this promotion and I am very disappointed. Honestly, I find it funny that they are still running a promotion for $50 Amazon gift card when there are customer still waiting for their $100 gift card. Your customers deserved some answers other than it is being sent to the escalation desk. 

Contributor ktella
Contributor
Posts: 1
Registered: ‎02-03-2019
Message 8 of 10
(547 Views)

I had my Fios Internet installed by 12/31/18 like the promo said and was told to wait 30 days for a followup email on how to register for the $50 Amazon gift card. It's February now and I never received any email or notice on how to get the gift card.

 

At the same time, on my account home page I see a notice saying to register within 60 days of installation to get a Visa Rewards Card. Not only is it not an Amazon gift card like the promo said, but even when I click to register, all it does is direct me to the My Rewards+ page with no visible link to register for any gift cards.

Contributor Riensept
Contributor
Posts: 1
Registered: ‎02-07-2019
Message 9 of 10
(452 Views)

I was told that even though two people verified that I would be getting the gift card, and I have it written down with my by the guy that came to my door, that they were wrong and I was a day late on the promotion.  They came to my house asking me to switch, I didn't go to them.  Apparently after being on the phone and shuffled around three times, 1. I can't speak to a supervisor and 2. I should be happy that I got the amazon echo and prime. 

No I'm not happy and now I'm wondering if Directv will take me back.  

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Gold Contributor VII
Gold Contributor VII
Posts: 4,210
Registered: ‎10-18-2016
Message 10 of 10
(443 Views)

They will and also pay early termination fees via visa gift card as reimbursement 

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