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Amazon Prime/Echo promotion - missing redeem now link

Amazon Prime/Echo promotion - missing redeem now link

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Contributor jwschall
Contributor
Posts: 1
Registered: ‎03-05-2019
Message 1 of 2
(273 Views)

I received the email to redeem the echo promotino today, but upon signign in to My Verizon, there is no "redeem now" link available.  Please help, chat has been no assistance.  Thanks

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Moderator Moderator
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Posts: 8,857
Registered: ‎03-18-2013
Message 2 of 2
(259 Views)

Hi jwschall,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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