03-05-2019 10:30 AM - edited 03-05-2019 10:33 AM
I received the email to redeem the echo promotino today, but upon signign in to My Verizon, there is no "redeem now" link available. Please help, chat has been no assistance. Thanks
03-05-2019 10:47 AM
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.