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Amazon Prime Redemption Problems

Amazon Prime Redemption Problems

Contributor JerseyJay65
Posts: 1
Registered: ‎02-08-2019
Message 1 of 2

I was able to redeem the Amazon Echo, but it reminds me "Don't forget to redeem your Prime Membership" (I am already a member, so it is supposed to extend it a year), but there doesn't appear to be a way to do so.  Help?

Moderator Moderator
Posts: 1,468
Registered: ‎07-06-2016
Message 2 of 2
Hi JerseyJay65,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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