They have no problem billing you before 30 days after installation, but somehow they think it ok to just say tough and deal with it to new customers.
BTW, if you have any questions regarding Amazon echo or prime you need to speak to another department.
So...Verizon just called me on my home line to say they will be able to help me with the Gift Card situation. I must say I was pleasantly surprised that they called and the willingness to correct this issue.
I was told someone was on the line to help me by a service rep. I said great, She got off the line then greeted the other person. Well...that person just transferred me to a help desk for Verizon's Gift Card - NOT the promotion Amazon Gift Card. Of couse there's no option to speak with a live person so back to square one with their service (or lack of). They just wasted more of my time. I should be able to charge them my time. Rediculous.
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