07-30-2015 10:31 PM
This is the fourth time I have had to deal with an equipment problem which required swapping out existing equipment. I received the replacement DVR in the mail and returned it and it has been received on July 27, yet, its still showing up in my account.
07-31-2015 07:01 AM
You can call Verizon billing and ask when the account information will be updated.