So in 2012 when I first became a FIOS subscriber, I opted to purchase the FIOS router from Verizon rather than rent it monthly. And for the next 6 years my bill reflected that I was not renting a router.
I recently had some billing issues regarding the 2018 rental of a different router (the only router I ever actually rented), which I believe is resolved now, but I just got an email asking me to return the router that I purchased in 2012.
I do not understand why I am being asked to return a router that I _bought_. Anyone else have experience with this, with being asked to return a router that you were not renting?