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Autopay randomly disappeared

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sarahww
Contributor
Contributor
Posts: 4
Registered: ‎07-24-2013

Autopay randomly disappeared

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I have had autopay for years and years.  Suddenly, the account has disappeared and I have an overdue bill.  When I try to pay the overdue bill, there is a random amount listed and I cannot pay the regular amount.  What is going on?

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ElizabethS
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Posts: 6,227
Registered: ‎04-29-2009

Re: Autopay randomly disappeared

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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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