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Biggest Billing Dipute Ever

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Not-a-Tech
Contributor
Contributor
Posts: 5
Registered: ‎07-21-2014

The real address to send my bill

Message 11 of 13
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So frustrated with Verizon's inability to answer a simple question:  WHERE DO I SEND MY PAYMENT.. So far I've been given 3 mailing addesses in 3 states. Gotta love their lack of customer support and automated responses to everything!

 

 

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: The real address to send my bill

Message 12 of 13
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@Not-a-Tech wrote:

So frustrated with Verizon's inability to answer a simple question:  WHERE DO I SEND MY PAYMENT.. So far I've been given 3 mailing addesses in 3 states. Gotta love their lack of customer support and automated responses to everything!

 

 



Real address does may vary on where you are. And wireless bills MAY have another address.   Albany, ny is used for many areas.

 

Verizon
P.O. Box 15124
Albany, NY 12212-5124
                    

 

For verizon Home services see https://www.verizon.com/foryourhome/ebillpay/code/Payments_New.aspx

 

and

http://www.verizon.com/Support/Residential/phone/homephone/billing/paying+your+bill/payment+methods/...

Verizon_Support
Employee Employee
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Posts: 3,208
Registered: ‎04-10-2013

Re: Biggest Billing Dipute Ever

Message 13 of 13
(595 Views)

brother_malcolm,

 

We have not heard back from you on this issue.At this point we will be closing the private support case. Please reach out to us if you have any questions.

 

Josh

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