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Bill increases each month

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dudley
Contributor
Contributor
Posts: 1
Registered: ‎01-21-2012

Bill increases each month

Message 1 of 6
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It seems each month my bill increases a little. But I do not ever get a notice from Verizon explaining why the increase was made. Are there any of the fees that I can ask to be taken off? If I continue to see increases during my the two year time, I might consider checking elsewhere.

5 REPLIES 5
tns
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Bill increases each month

Message 2 of 6
(729 Views)

Obviously you need to check your bill to see if you are getting anything billed that is not correct. Particularly look out for items from Verizon or third parties.   But generally the smaller increases have to to do with mandated taxes and fees from loca/state/federal that Verizon is passing on to you.  You want them rremoved you will have to complain to those authorities to stop mandating them.

Nikiruss
Contributor
Contributor
Posts: 1
Registered: ‎08-23-2014

Re: Bill increases each month

Message 3 of 6
(501 Views)

Dear Sir/Madam:

 

    My bill had continuously been about 130.?? since I opened the account in May 2010.  Then I was recently advised to renew my services to maintain the price that I started with and no increases.  I renewed and my bill was 150.25 last month which was about 20.00 more than I had been paying for an  extended period.  I was told it was a discount I had  been receiving which no longer was offered.  First if it is no longer being offered I and every other customer renewing should be advised about this prior to renewing.  Well I paid the 150.25 last month after that explanation and now this month I received an even higher bill of 159.37.  So far I will be 30.00 more since renewing not the same or less which I understood renewing was to maintain the price I had been pay since I started your services.. I would appreciate it if you would explain such a radical change in what I am paying per month soonest.

 

Regards

{edited for privacy}

 

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Bill increases each month

Message 4 of 6
(497 Views)

This is a peer to peer forum and you shouldn't have added something about your problem to a two year old thread.

LawrenceC
Moderator Moderator
Moderator
Posts: 10,628
Registered: ‎03-18-2013

Re: Bill increases each month

Message 5 of 6
(487 Views)

Hi Nikiruss,

 

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Bill increases each month

Message 6 of 6
(442 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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