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Bill paymentdg
RobertMarion
Newbie
‎04-13-2012 08:45 PM
Can't make payment. Message says give us a few minutes to obtain your records. Has been stuck this for 8hrs. Need to pay bill!
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Re: Bill paymentdg
ElizabethS
Moderator Emeritus
‎04-13-2012 09:04 PM

Have you tried contacting customer service?

http://www.verizon.com/contactus

Also, when all else fails with a computer connection, shutting down everything and rebooting may help.

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