Billed 14 Months Later
HH123
Enthusiast - Level 2

I switched from DSL (double play) to FIOS (triple play) in October 2011.  I'm now getting a bill for October 2011.

Meanwhile, all monthly bills have been paid in full.  Is there a statue of limitations on billing or consumer rights to challenge this? Why would it take V. a full 14 months to send this bill out? Any help is appreciated.  Thank you.

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Re: Billed 14 Months Later
KaLin
Khoros Partner
Khoros Partner

Just a friendly reminder, this is a forum where users help other users.
It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:
http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

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Re: Billed 14 Months Later
HH123
Enthusiast - Level 2

KaLin, Thank you for the reminder.  However, I was hoping that others had a similar problem and how did they handled it.

Being billed 14 months later just does not 'compute' and seems unfair.