Billing Question
jumpin68ny
Master - Level 2

I currently have Verizon TV and Internet.  I was reviewing my bill and noticed I have an account number located under the bill date and telephone number.  No, phone so I have n/a listed, which makes sense.  Then a bit down the page lists a Verizon Online Account number.  Anyone know why I have two account numbers and which one I need to use?  This is confusing to me.

Thanks Jim

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Re: Billing Question
Hubrisnxs
Legend
The one labeled customer account number is like your master account number. I think the verizon online is an old account number left over from when verizon had to seperate their data side from nor.al business operations as a result of their merger. The requirement is no longer there but I just don't think they invested in updating that part of their system.
Re: Billing Question
jumpin68ny
Master - Level 2

tx

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