I had fios Installed May 29. My first bill was $172. During this first month of service I added Multi room dvr on June 11 to be exactly. The rep I spoke with stated my new monthly payment will be $185.14. See my new bill on the Fios app and it's $208! I chatted with an online rep who stated they can see my bill is supposed to be $185.14. I then noticed I was not getting rid auto pay and paperless discount. Autopay took my payment June 19. The rep was unwilling to help by stating I have to pay $208 and they cannot credit or fox the autopay issue until next month. I find this unacceptable and ridiculous! Can someone help and give me suggestions?
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