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Billing issue

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Contributor
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Posts: 1
Registered: ‎02-07-2018

Billing issue

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I have called Verizon at least 8 times about a billing issue. I received an email verifying my package and pricing and have not been billed correctly since I activated my account. Then when I went to cancel I was told I would be charged contract termination charges. This makes no sense since Verizon is in breach of contract, not me. This is then worse service I have ever had or seen and I work in the service industry!!! Any ideas on what I can do? 

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Moderator Moderator
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Posts: 1,830
Registered: ‎07-06-2016

Re: Billing issue

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This issue has been escalated to a Verizon agent.
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