Black Friday offer

[#1]

Did they resolve your issues?

[#2]

Hint since Verizon clearly can't code their website properly:

Change in your Prime Redemption link from: AmazonPrimeOffer to AmazonEchoOffer

[#3]

YES! the BBB compliant call from verizon worked. I was just able to redeem

[#4]

Thank you!! This worked for me, I tried for so many weeks on the phone with Verizon. 

[#5]

Any update since you filed the BBB complaint? I filed too but I'm still waiting for a response. It seems like that's the only way to get anywhere with this. 

[#6]

What a pathetic joke verizon is. I also have not heard back. I PMed Verizon and one of their joke reps said via chat that "verizon can not honor prior promotions" and "verizon is always seeking to improve."

Disgraceful!

[#7]

Nilsa-it is almost 6 weeks later and I have not been contacted by verizon. Assuming your message that verizon is looking into this is in fact truthful, when will the issue be resolved? 

[#8]

They gave me excuses to not honor it too. I've been waiting for weeks to hear back from them about putting me back on my previous package. Still no word. I also filed a BBB complaint but I haven't heard back from that either.

[#9]

I finally got this resolved today after 2 months of trying. Contacting the BBB seems to be the only way to make it happen. 

[#10]

Thank you for the update. Please let me know how they helped.