01-08-2019 05:26 PM
Hint since Verizon clearly can't code their website properly:
Change in your Prime Redemption link from: AmazonPrimeOffer to AmazonEchoOffer
01-09-2019 06:59 AM
YES! the BBB compliant call from verizon worked. I was just able to redeem
01-09-2019 08:10 AM
Thank you!! This worked for me, I tried for so many weeks on the phone with Verizon.
What a pathetic joke verizon is. I also have not heard back. I PMed Verizon and one of their joke reps said via chat that "verizon can not honor prior promotions" and "verizon is always seeking to improve."
Nilsa-it is almost 6 weeks later and I have not been contacted by verizon. Assuming your message that verizon is looking into this is in fact truthful, when will the issue be resolved?
They gave me excuses to not honor it too. I've been waiting for weeks to hear back from them about putting me back on my previous package. Still no word. I also filed a BBB complaint but I haven't heard back from that either.