Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Bloody Web Site

Posts: 1
Registered: ‎06-06-2010

Bloody Web Site

Message 1 of 3

I cannot believe that it is probably easier to hack into the defense department's system than it is to change my {word filter avoidance}credit card number on Verizon's absolutely 'sucking perfection' site.  If it wasn't for my home security system, I would drop this friggen company!

Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Bloody Web Site

Message 2 of 3

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:

Posts: 1
Registered: ‎06-02-2011

Re: Bloody Web Site

Message 3 of 3

Amen!!!  I've just wasted over 45 minutes trying to figure out how to update my credit info in auto pay with the new expiration date. There was a link on the FAQ page to updating credit card info but all it did was take me to the worthless answer machine. That referred me to the page where I can enroll in autopay which I did almost 3 years ago.


Verizon's web page is one of the poorest design commercial web pages I've ever seen or tried to use. And of course auto chat is unavailable and the phone contact isn't available. They are going to try and process my credit card with the old date and it will be rejected and then they'll hit me with late fees, etc.


If I had any other choices for Internet I'd take them, but Verizon is the only game in town.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title