Sorry you are having difficulty paying your bill. An agent with access to your account will reach out to you directly (by email, private message in the Forums and/or the billing telephone number on your Verizon account) for more information or to help you resolve your issue.
What was the resolution of this? It's an issue for me today. Billing says it's a Tech Support issue. Tech Support says it's an E-Center issue. E-Center says it's a Billing issue. I have had emails that say this -- 'We have been advised by our Website Development Team that the problems causing your issue have been resolved' but I just email back with a rebuttle. A Supervisor named Elizabeth is looking into this but I'd be good if I can get back with her about how your issue was resolved. Thanks!!! -Aaron H