Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Can not access verizon wireless acct. from my verizon.

Reply
charlie917
Contributor
Contributor
Posts: 2
Registered: ‎06-25-2011

Can not access verizon wireless acct. from my verizon.

Message 1 of 4
(1,944 Views)

It used to be so simple to access my wireless acct from my verizon website. After linking accounts I was always able to click on my wireless plan and it would redirect me to my wireless account but now it just doesnt work anymore. the page will start to load and it just freezes i can click the back button and it will take me back to my verizon. Very Frustrating!!! any suggestions or is this happening to anyone else?

3 REPLIES 3
Jaime_Lee
Silver Contributor V
Silver Contributor V
Posts: 884
Registered: ‎07-31-2008

Re: Can not access verizon wireless acct. from my verizon.

Message 2 of 4
(1,898 Views)
We apologize for the inconvenience.  At this time, it is not possible to link your My Verizon Residential with your My Verizon Wireless Acount.  Our Verizon and Verizon Wireless IT teams are working to bring you that functionality back in the future.  Thank you for reaching out to us with that feedback and contributing to the Forums.
voltaire
Contributor
Contributor
Posts: 1
Registered: ‎07-08-2011

Re: Can not access verizon wireless acct. from my verizon.

Message 3 of 4
(1,719 Views)

I can't logon with my desktop PC but my laptop works great.  I tried to get online, but InHomeInstaller keeps giving me an error message......?!?!

My PC hard drive gave up and died, so I replace my Seagate7200.11 with a Seagate7200.12 and did an installattion of Windows7 and tried to get online. The PC just giving me the same old error message, but  the laptop performs perfectly.

 

Can you tell me what is behind this? And how to FIX it?? If so I'll tell you where I put  the bomb.......!!  (:>

pcjengr
Contributor
Contributor
Posts: 4
Registered: ‎11-11-2009

Re: Can not access verizon wireless acct. from my verizon.

Message 4 of 4
(1,660 Views)

Exact same problem. Back in January, Verizon linked all my accounts using one userid. Now, I basically cannot access my Verizon Wireless account in a way which will allow me to do anything, such as look at alternate plans. When will Verizon fix this??

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title