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Can not redeem Amazon Prime / free Echo offer

Can not redeem Amazon Prime / free Echo offer

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Contributor primeproblem
Contributor
Posts: 1
Registered: ‎01-17-2019
Message 1 of 2
(343 Views)

I am not able to redeem my free offer for a year of amazon prime and echo. I have talked to customer service agents 4 times and spent many hours on hold and no one has been able to help me. When I click on the link to redeem on amazon it says my offer has already been redeemed. Can anyone assist me with this issue?

1 REPLY 1
Moderator Moderator
Moderator
Posts: 1,652
Registered: ‎07-06-2016
Message 2 of 2
(339 Views)
Hi primeproblem,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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